Introduction to Use of Force in Security

As a security guard, you may face situations where you need to use force. This is a serious responsibility. Knowing when and how to do it the right way is key to staying safe and doing your job well.

What Is Use of Force?

Use of force means any physical action you take to control a situation. This can include:

• Standing in someone’s path (blocking movement)
• Guiding someone out of an area with your hands
• Using handcuffs
• Defending yourself from an attack

Force should always be the last option. Your goal is to prevent harm and protect people and property.

The Force Continuum

Many companies and agencies use a “force continuum.” This shows levels of force from lowest to highest. You should always try to start at the lowest level that gets the job done safely.

1. Presence: Just being there in uniform can stop trouble.
2. Verbal Commands: Give clear, calm instructions.
3. Soft Control: Gentle guidance, like escorting someone by the arm.
4. Hard Control: Stronger moves, like holding or restraining someone.
5. Defensive Force: Blocking or striking to protect yourself or others.

Always match your response to the threat. Never go higher than needed.

Legal and Ethical Boundaries

Security guards are not police. You don’t have the same powers. You must follow your site’s policy and local law. Learn your post orders and your state’s rules on force.

Using too much force can lead to injury, lawsuits, or losing your job. Always ask: “Was there a safer way?”

“Use force only when needed. Use only the force needed.”

Shift Checklist: Use of Force Readiness

• ✅ Know your post orders and company policy
• ✅ Review the force continuum for your site
• ✅ Check that your gear (radio, flashlight, gloves) is working
• ✅ Mentally rehearse de-escalation steps
• ✅ Stay alert—watch for signs of tension or threats

Scenario: Trespasser Refuses to Leave

You’re working a night shift at a retail store. A man is loitering near the back door. You ask him to leave. He refuses and steps closer aggressively.

What you should do:

• Stay calm and keep some distance
• Use your radio to call for backup or law enforcement
• Use clear, firm words: “Sir, you need to leave this area now.”
• If he steps toward you, raise your hands in a non-threatening way and prepare to use soft control or step back

Use force only if he tries to attack or won’t let you retreat. If you do use force, stop once the threat is over. Then report the incident right away.

3 Quick FAQs

1. Can I use force to stop someone from stealing?

Only if your company policy and local law allow it—usually only if the person is violent or a danger. Always try to observe and report first.

2. What if someone hits me first?

You can defend yourself, but only with reasonable force. Don’t keep hitting after the threat is over. Call for help and report it.

3. Do I need special training to use force?

Yes. Many states require training. Even if not required, take all training your company offers. It protects you and others.

Action Takeaway

Use of force is serious. Always try to de-escalate first. Know your site’s rules and your tools. Use only the force needed, and stop when the threat ends. Stay alert, stay professional, and stay safe.